Ruckus Wireless End User WatchDog Premium Support technical support for Cloudpath s 821-CLE3-4999

Ruckus Wireless End User WatchDog Premium Support technical support for Cloudpath s 821-CLE3-4999

$3.00

Ruckus End User WatchDog Premium Support – Technical support (renewal) – for Ruckus Cloudpath – 1 user – academic, volume – 1000-4999 licenses – phone consulting – 3 years – 24×7 – response time: 30 min

SKU: 821-CLE3-4999 Category: Brand: Ruckus Wireless

Description

Description: CLOUDPATH SUP PERP LIC 3YR 1000-4999U
Ruckus End User WatchDog Premium Support – Technical support (renewal) – for Ruckus Cloudpath – 1 user – academic, volume – 1000-4999 licenses – phone consulting – 3 years – 24×7 – response time: 30 min

Ruckus Wireless offers quality, knowledgeable, responsive worldwide technical support for its smart Wi-Fi systems. Resellers and distributors can offer these support services to their customers, drawing directly on the highly qualified resources of Ruckus Wireless. WatchDog Premium Support delivers premium web support access with an online knowledge base, complete documentation and user forums. In addition, Ruckus Wireless technical support professionals are available via: phone, e-mail, support web and chat.
Through the support web, Ruckus Wireless makes the software updates available to customers. Software updates include bug fixes and maintenance releases. WatchDog Premium Support customers receive access to software upgrades for the products they purchased as well as invitations to participate in Beta programs. WatchDog Premium Support customers are also entitled to advanced hardware replacement on controllers if required.

Key Selling Points
Phone and e-mail support
Do-it-yourself with Ruckus web support
Software updates and upgrades

Additional information

Weight 0.01 lbs
Dimensions 0.00 × 0.00 × 0.00 in
Product Description Ruckus End User WatchDog Premium Support - technical support (renewal) - for Ruckus Cloudpath - 3 years
Service & Support Phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical u00a6 Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity high u00a6 Phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium u00a6 Phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low u00a6 E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday u00a6 Web support - 3 years - availability: 24 hours a day / Monday-Sunday u00a6 Web knowledge base access - 3 years u00a6 New releases update - 3 years
Service Included Phone consulting
Full Contract Period 3 years
Response Time 30 min
Service Availability 24 hours a day / 7 days a week
Software Title Ruckus Cloudpath
License Qty 1 user
License Pricing Academic, volume / 1000-4999 licenses
Type Technical support (renewal)
Installation Type Locally installed