Description
Description: FORTIGATE-VM04V 1YR 360 PROT FMG/FAZ CLD
Fortinet FortiCare 360 Support Service – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FG-VM04V
FortiCare 360 Advanced Services Technical Support, powered by FortiSIEM, enables organizations of all sizes to take a more proactive approach in the rapid detection and remediation of real and potential performance issues, associated with their FortiGate and FortiWiFi devices. This includes all the comprehensive benefits, associated with FortiCare 24×7 and greatly expands on those services with the addition of personalized monthly environmental and performance audit reports, along with excellent practice recommendations from specialized FortiCare 360 engineers to insure optimal performance of these critical devices in supporting the protection of your network. Automated notification of P1 and 2 events along with the priority support treatment is also included, with service level agreements (SLAs) for rapid response times and all other service and support needs.
Key Selling Points
24x7x365 Priority Support from Advanced Technical Services engineers
SLAs for response and support
Proactive notification of critical events
Monthly device health and performance audits
“Excellent practice” guidance
Device monitoring and optimization
Maximized operational efficiency for FortiGate and FortiWiFi devices