Fortinet FortiCare 24×7 plus FortiCare Best Practice Service – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FMG-400G
Description: FORTIMANAGER-400G 1Y + FORTICARE BEST
Fortinet FortiCare 24×7 plus FortiCare Best Practice Service – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FMG-400G
24×7 FortiCare support includes global toll-free numbers to contact support, web chat for quick answers, a support portal for ticket creation, standard, same-day-ship RMA service, and access to software updates.
| License | FortiCare plus Best Practice |
|---|---|
| Duration | 1 Year, 3 Years, 5 Years |
| Product Description | Fortinet FortiCare 24x7 plus FortiCare Best Practice Service - extended service agreement (renewal) - 1 year - shipment |
| Type | Extended service agreement (renewal) |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | P/N: FMG-400G |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD u00a6 Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday u00a6 Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 New releases update - 1 year u00a6 Technical support - migration support - 1 year |
