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Fortinet 24X7 FORTICARE PLUS FORTIGU FC2-10-FSAVM-972-02-60

5 YEAR 24X7 FORTICARE PLUS FORTIGU

SKU: FC2-10-FSAVM-972~PVAR Category: Brand: Fortinet

Description

5 YEAR 24X7 FORTICARE PLUS FORTIGU

Additional information

Dimensions 0.00 × 0.00 × 0.00 in
Duration

1 Year

Product Description Fortinet FortiCare 24x7 plus AV & IPS & Web Filtering & SandBox Engine Updates - extended service agreement - 1 year - shipment
Type Extended service agreement
Service Included Advance hardware replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Designed For P/N: FSA-VM-BASE
Service & Support Extended service agreement - advance hardware replacement - 1 year - shipment - response time: next business day u00a6 Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 u00a6 Technical support - phone consulting - 1 year - response time: next business day - availability: 24 hours a day / Monday-Sunday - severity level 3 u00a6 Technical support - phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity level 4 u00a6 Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - web knowledge base access - 1 year u00a6 New releases update - 1 year u00a6 Intrusion definitions update - 1 year u00a6 Malware definitions update - 1 year u00a6 Virus definitions update - 1 year u00a6 Web content filter update - 1 year u00a6 E-mail database update - 1 year