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Fortinet FortiCare 24X7 Comprehensive Support extended service agreement shipment FC-10-W061E-247

Fortinet FortiCare 24X7 Comprehensive Support extended service agreement shipment FC-10-W061E-247

Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FWF-61E-BDL-811-12, FWF-61E-BDL-811-60, FWF-61E-BDL-817-36, FWF-61E-BDL-817-60

SKU: FC-10-W061E-247~PVAR Categories: , Brand: Fortinet

Description

Description: 1YR 24X7 FORTICARE CONTRACT
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FWF-61E-BDL-811-12, FWF-61E-BDL-811-60, FWF-61E-BDL-817-36, FWF-61E-BDL-817-60

Customers who need round-the-clock access to mission critical support will find the 24×7 Comprehensive Support meets their requirements. In addition to online ticket access and online chat, 24×7 includes telephone support at any time day or night. 24×7 also includes an advanced hardware replacement RMA benefit so that customers can sustain high levels of availability.

Additional information

License

FortiCare
Duration

1 Year
Product Description Fortinet FortiCare 24X7 Comprehensive Support - extended service agreement (renewal) - 1 year - shipment
Type Extended service agreement (renewal)
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Designed For P/N: FWF-61E, FWF-61E-980-NFR, FWF-61E-BDL, FWF-61E-BDL-811-12, FWF-61E-BDL-811-36, FWF-61E-BDL-811-60, FWF-61E-BDL-817-12, FWF-61E-BDL-817-36, FWF-61E-BDL-817-60, FWF-61E-BDL-871-12, FWF-61E-BDL-871-24, FWF-61E-BDL-871-36, FWF-61E-BDL-871-48, FWF-61E-BDL-871-60, FWF-61E-BDL-874-12, FWF-61E-BDL-874-36, FWF-61E-BDL-874-60, FWF-61E-BDL-900-24, FWF-61E-BDL-900-36, FWF-61E-BDL-900-48, FWF-61E-BDL-900-60, FWF-61E-BDL-950-12, FWF-61E-BDL-950-12X, FWF-61E-BDL-950-24, FWF-61E-BDL-950-36, FWF-61E-BDL-950-48, FWF-61E-BDL-950-60, FWF-61E-BDL-974-12, FWF-61E-BDL-974-24, FWF-61E-BDL-974-36, FWF-61E-BDL-974-48, FWF-61E-BDL-974-60, FWF-61E-BDL-980-12, FWF-61E-BDL-980-36, FWF-61E-BDL-980-60, FWF-61E-BDL-988-12, FWF-61E-BDL-988-36, FWF-61E-BDL-988-60, FWF-61E-NFR
Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day u00a6 Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday u00a6 Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 New releases update - 1 year