Fortinet FortiCare 24×7 Advanced Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FWB-100E
Description: FORTIWEB-100E 1YR ADV BDL 24X7 FORTICARE
Fortinet FortiCare 24×7 Advanced Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FWB-100E
If you need round-the-clock access to mission-critical support services, the 24×7 Service will meet your requirements. You’ll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.
| Duration | 1 Year, 3 Years, 5 Years |
|---|---|
| Product Description | Fortinet FortiCare 24x7 Advanced Bundle - extended service agreement (renewal) - 1 year - shipment |
| Type | Extended service agreement (renewal) |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | P/N: FWB-100E |
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD u00a6 Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday u00a6 Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 New releases update - 1 year u00a6 Virus definitions update - 1 year u00a6 Intrusion definitions update - 1 year u00a6 URL database update - 1 year u00a6 E-mail database update - 1 year |
