Description
Description: GETTING STARTED DOUBLE TAKE 1 PAIR 4HR
Double-Take Professional Services Remote Configuration Assistant Service – Installation / configuration – 1 year
Remote Configuration Assistant Service is a support desk engagement for remote configuration assistance of Double-Take for a pair of Microsoft Windows Servers. This scheduled engagement provides the customer with a block of dedicated time where terminology, configuration and relevant application notes are reviewed in detail as the initial mirror is configured. The Double-Take engineer will discuss and review advanced Double-Take features along with the management console providing and effective way to get over the initial learning curve with Double-Take Software. This remote service is a critical step toward an easy, quick and successful configuration of Double-Take Software.
Key Selling Points
A contiguous block of time with Double-Take engineer
Review and discuss Double-Take terminology
Review and identify data and or application to be protected in the Double-Take replication set
Review relevant application notes to configuring replication set
Provide knowledge transfer of Double-Take product and management console
Review of best practice configuration, advanced features and overall solution design
Create initial mirror and establish data replication