Description
Description: WATCHDOG SUP ICX 7850 1YR
Ruckus Wireless WatchDog Next-business-Day Parts (NDP) – Extended service agreement – parts – 1 year – shipment – 9×5 – response time: next business day (for requests before 2:00 p.m.) – for P/N: ICX7850-32Q, ICX7850-48F, ICX7850-48F-E2, ICX7850-48FS, ICX
The Next-business-Day Parts (NDP) support offer provides next-business-day response for parts replacement from the time Ruckus has determined a replacement is required and confirmed dispatch with the customer. Physical installation of the replacement part and defective product return are to be performed by the customer. The offer also includes 24×7 access to the TAC, software updates, and online self-service tools.