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Fortinet FortiCare 24X7 Comprehensive Support extended service agreement shipment FC-10-T0100-247

Fortinet FortiCare 24X7 Comprehensive Support extended service agreement shipment FC-10-T0100-247

Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FVC-100, FVC-100-NFR

SKU: FC-10-T0100-247~PVAR Categories: , Brand: Fortinet

Description

Description: FORTIVOICE-100 24X7 FORTICARE CONTRACT
Fortinet FortiCare 24X7 Comprehensive Support – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FVC-100, FVC-100-NFR

Customers who need round-the-clock access to mission critical support will find the 24×7 Comprehensive Support meets their requirements. In addition to online ticket access and online chat, 24×7 includes telephone support at any time day or night. 24×7 also includes an advanced hardware replacement RMA benefit so that customers can sustain high levels of availability.

Additional information

Duration

1 Year
Product Description Fortinet FortiCare 24X7 Comprehensive Support - extended service agreement (renewal) - 1 year - shipment
Type Extended service agreement (renewal)
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Designed For P/N: FVC-100, FVC-100-NFR
Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day u00a6 Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday u00a6 Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 New releases update - 1 year