Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance hardware replacement – 1 year – shipment – response time: NBD – for P/N: FG-500E, FG-500E-BDL, FG-500E-NFR
Description: FORTIGATE-500E 1YR ASE FORTICARE 24X7
Fortinet FortiCare 24×7 plus Advanced Services Ticket Handling – Extended service agreement (renewal) – advance hardware replacement – 1 year – shipment – response time: NBD – for P/N: FG-500E, FG-500E-BDL, FG-500E-NFR
FortiCare Advanced Services for Enterprise provides integrated support to sustain and optimize Fortinet appliances.
| Duration | 1 Year, 3 Years, 5 Years |
|---|---|
| Product Description | Fortinet FortiCare 24x7 plus Advanced Services Ticket Handling - extended service agreement (renewal) - 1 year - shipment |
| Type | Extended service agreement (renewal) |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Designed For | P/N: FG-500E, FG-500E-BDL, FG-500E-NFR |
| Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD u00a6 Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Sunday u00a6 Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 New releases update - 1 year |
