Description
Description: LIC TO ADD 100 AGENTS TO FORTIVOICE CALL
FortiVoice Enterprise Call Center – License – 100 additional agents
A stable and productive call center solution is a key component for user satisfaction to keep any existing business and grow it to the next level. It has become essential for any customer-facing business. By applying the Fortinet Call Center, any FortiVoice Enterprise administrator can transform their PBX into a versatile call center solution to meet their ever-changing business requirements.
Key Selling Points
Intuitive web console for agents and managers
Granular role-based access control
Flexible call distribution including skill-based routing
Customizable call reporting
Detailed CDR for call tracking