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Fortinet FortiCare 24×7 Advanced Bundle extended service agreement shipment FC-10-V4002-601

Fortinet FortiCare 24×7 Advanced Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FWB-4000E, FWB-4000E-NFR

SKU: FC-10-V4002-601~PVAR Categories: , Brand: Fortinet

Description

Description: FORTIWEB-4000E 1YR ADV BDL 24X7 FORTICAR
Fortinet FortiCare 24×7 Advanced Bundle – Extended service agreement (renewal) – advance parts replacement – 1 year – shipment – response time: NBD – for P/N: FWB-4000E, FWB-4000E-NFR

If you need round-the-clock access to mission-critical support services, the 24×7 Service will meet your requirements. You’ll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.

Additional information

License

Advanced

Duration

1 Year, 3 Years, 5 Years

Product Description Fortinet FortiCare 24x7 Advanced Bundle - extended service agreement (renewal) - 1 year - shipment
Type Extended service agreement (renewal)
Service Included Advance parts replacement
Location Shipment
Full Contract Period 1 year
Response Time Next business day
Designed For P/N: FWB-4000E, FWB-4000E-NFR
Service & Support Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD u00a6 Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Product info support - e-mail consulting - 1 year - availability: 8 hours a day / Monday-Friday u00a6 Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday u00a6 New releases update - 1 year u00a6 Virus definitions update - 1 year u00a6 Intrusion definitions update - 1 year u00a6 URL database update - 1 year u00a6 E-mail database update - 1 year